AUTHOTICS

1. Information We Collect

We collect and process the following types of personal data:

• Personal Information: Name, contact details, age, and other information required to provide our services.
• Health Information: Details about your medical history, symptoms, and foot health required for consultation and treatment.
• Media Data: Videos, images, and scans of your feet submitted through the platform for analysis.
• Usage Data: Information about how you use our platform, including device and browser information.

2. How We Use Your Information

Your information is used solely for:

• Conducting digital consultations and providing tailored treatment plans.
• Developing and delivering personalized orthotics and other medical devices.
• Ensuring compliance with medical standards and regulatory requirements.
• Enhancing user experience and improving platform functionality.
• Communicating with you about your treatment and updates.

3. Data Security and Encryption

We implement robust security measures to protect your data:

• All data is encrypted during transfer and storage, ensuring protection against unauthorized access.
• Strict access controls are in place, limiting access to authorized personnel only.
• Advanced firewalls and intrusion detection systems are used to monitor and safeguard the platform.

4. Compliance with Medical Standards

We adhere to the highest standards of medical ethics and regulations:

• AHPRA Compliance: All patient data and records are managed in accordance with the Australian Health Practitioner Regulation Agency (AHPRA) guidelines, including secure record-keeping and confidentiality.
• Medical Disclaimer: Our digital consultation service is not a substitute for face-to-face consultations. If you have symptoms of illness, trauma, or complex medical issues, we recommend seeking advice from your General Practitioner before using our platform.

5. Data Storage and Retention

• Patient notes and medical records are securely stored in compliance with AHPRA and other regulatory requirements.
• Data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
• Regular audits and assessments are conducted to ensure compliance with data retention policies.

6. Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties. Your data may be shared only with:

• Authorized Medical Professionals: For the purpose of providing treatment and consultations.
• Service Providers: Who assist us in delivering the platform, under strict confidentiality agreements.
• Legal Authorities: If required to comply with legal obligations.

7. Your Rights

You have the right to:

• Access your personal data and request corrections or updates.
• Withdraw consent for data processing where applicable.
• Request deletion of your data, subject to legal and regulatory requirements.

8. Data Breach Notification

In the event of a data breach, we will:

• Notify affected individuals promptly.
• Take immediate steps to contain and address the breach.
• Report the breach to relevant authorities as required by law.

9. International Data Transfers

If data is transferred outside Australia for processing, we ensure it is protected by equivalent security and compliance measures.

10. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Updates will be communicated to you through the platform.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

contact@authotics.com

Mail: 1/4 Machinery Drive, Tweed Heads South, NSW, 2486

12. Governing Law

This Privacy Policy is governed by the laws of New South Wales, Australia. Any disputes will be resolved under the jurisdiction of Australian courts.

13. Consent

By using our platform, you consent to the terms of this Privacy Policy and the collection, use, and storage of your data as outlined.